To repair this problem, slightly bend the hand away from the glass, but be careful not to bend it too much and allow it to touch the hour hand. Quote "Our old grandfather clock stopped working a couple years ago and Swinging Pendulum was able to restore it back to life" - Susan Mc'fly. Some grandfather clock models have a silent or evening switch on them. Clock movements are adjusted so that their pendulums swing properly when the clock case is placed on a level surface. Additionally, we are an Authorized Dealer and Service Center for both Howard Miller and Ridgeway Clock Company clocks, so you can rest easy knowing only certified services are completed for the sake of your warranty.